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Refund Policy

ACEitPrep (ACEit / AceitPrep.com) Last updated: 26 July 2026

ACEit provides digital subscription access (“Premium”).


All services are delivered digitally through online tools and interfaces. No offline, in-person, or third-party advisory services are provided. Please read this policy carefully before purchasing.


Refund Eligibility for Digital Subscription

Because Premium access is a digital service delivered immediately after activation, refunds are generally not provided once Premium is activated or used.

However, refunds may be considered in the following cases:

  • Payment was successful, but Premium was not activated due to a technical issue on our side and could not be resolved within a reasonable time

  • Duplicate payment for the same subscription period (accidental double charge)


Non-Refundable Cases

Refunds will not be provided in the following situations:

• Change of mind after using the service

• Incorrect rank, category, or details entered by the user

• Admission outcomes, ranks, or seat allotments not matching expectations

• Issues caused by user account access loss, device problems, or network issues not attributable to ACEit



Refund Request Process

To request a refund, please email:
📧 support@aceitprep.com


Include the following details:

  • Registered phone number or email used for payment

  • Payment ID / Order ID

  • Reason for refund request along with relevant screenshots

Processing Timeline

If a refund request is approved, ACEit will initiate the refund to the original payment method within 5–7 working days. After initiation, the amount may take an additional 5–10 working days to reflect, depending on the customer’s bank or payment provider.